Discussion topic: Adjust Router to dual band

This message was authored by: Trevor007 · ‎06 Nov 2023

Hi - I have just updated my router to a Sky 5ghz - my Sonos Beam only works on 2.4 ghz - can my router be adjusted to dual band ?

This message was authored by: cookiemonsteruk · ‎06 Nov 2023

@Trevor007

To seperate the wifi bands to create two seperate ssids so the sonos can see the 2.4ghz wifi as seperate

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

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This message was authored by: TimmyBGood · ‎06 Nov 2023

@Trevor007

The Q Hub, Sky Broadband Hub and Max Hub are dual-band by default: as @cookiemonsteruk indicates, they broadcast 2.4Ghz and 5Ghz with the same SSID (network name) unless these are manually separated (which is not possible with the Max Hub).

The legacy Sky Hub (still in support but effectively obsolete) is 2.4Ghz only.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: StuXxxxx · ‎06 Nov 2023

Often in these situations the answer is to temporarily disable 5GHz, establish the connection you require on 2.4GHz and then re-enable the 5GHz. It’s usually establishing the initial connection that is the issue.

Discussion topic: Adjust Router to dual band

Adjust Router to dual band

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