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Discussion topic: Additional telephone outlet

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This message was authored by: DC1953

Message posted on ‎09 Sep 2025 08:03 PM

Additional telephone outlet

I have just ordered sky full fibre 100 modem and realised that i require another telephone outlet for my burglar alarm. can anyone recommend the best way forward please

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This message was authored by: GD1

Message posted on ‎09 Sep 2025 08:15 PM - last edited: ‎09 Sep 2025 08:16 PM

Re: Additional telephone outlet

Posted by a Superuser, not a Sky employee. Find out more

@DC1953  Full fibre has no copper line and it's unlikely OR would even install one with Full Fibre being available, best option is to upgrade the alarm system to with one to work over wifi or 4G.

 

Alarm panels using a landline are now ancient tech, 4G panels would not lose a connection even if your line was cut.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: TimmyBGood

Message posted on ‎09 Sep 2025 08:57 PM

Re: Additional telephone outlet

Posted by a Superuser, not a Sky employee. Find out more

@DC1953 

 

Neither Openreach or an ISP will provide any assistance with that: as @GD1 indicates, alarms which require a PSTN connection are all due to become obsolete in January 2027 anyway .

 

If your current system is compatible with a connection through an Analogue Telephone Adapter then you could consider either splitting the Hub socket over physical cabling or investigate 'Voice Re-Injection' 

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