This discussion topic has been answered Discussion topic: Additional Sky Broadband Booster
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 28 Nov 2025 04:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky sent me a white broadband booster a couple of years ago when I installed Ring cameras and the front door one was only receiving a weak signal (Sky router is at back of house). Placing the booster at the front of the house solved the problem. However, recently I have been suffering latency issues (Xbox and laptop) in the upstairs rooms. This has been solved by moving the booster upstairs, but with the result that the front Ring camera once again shows a weak signal. Considering these issues, can I get an additional booster from Sky, so I can place one upstairs and leave the original one at the front downstairs?
Best Answers
Message posted on 28 Nov 2025 06:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Stef69 It's a call to sky, chance it and see if they will send you another, may not be a new one though as they keep them for all the sky Q issues that need solved. The sky Max is the puppy now, but do not rock the boat or be persuaded down that rabbit hole you do not need that, the other area is flea bay for a used one!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 28 Nov 2025 05:05 PM - last edited: 28 Nov 2025 05:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Additional Sky Broadband Booster
@Stef69 Do you still have broadband boost on your package? Take a look and say which booster you have and are using! Think you are going to have to call sky if you have really old product now and they will do there best to push you down the sky Max route for sure!
https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with
Sky Broadband Boost | Sky Help | Sky.com | Sky Help | Sky.com
Message posted on 28 Nov 2025 05:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Additional Sky Broadband Booster
Thanks. Yes I do still have Sky Broadband Boost, and it's the white vertical Sky Broadband Booster I currently have.
Message posted on 28 Nov 2025 06:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Stef69 It's a call to sky, chance it and see if they will send you another, may not be a new one though as they keep them for all the sky Q issues that need solved. The sky Max is the puppy now, but do not rock the boat or be persuaded down that rabbit hole you do not need that, the other area is flea bay for a used one!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page