Discussion topic: Account (Sky broadband)

This message was authored by: Kevin188 · ‎25 Feb 2025

Hello, I’ve recently moved into a new address where the previous tenant had a Sky Broadband account. I would like to set up a new Sky account under my name or change the owner details and take over the broadband service at this address. Since the account is still under the previous tenant’s name, I need guidance on how to switch the account and billing details to myself. Can you help me with the process?"

This message was authored by: SKY1992bf · ‎25 Feb 2025

@Kevin188 You can't transfer the account the previous tenants need to cancel there contract fully paid up and return any loan equipment before you can sign up as a new customer and receive your own hardware

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This message was authored by: TimmyBGood · ‎25 Feb 2025

@Kevin188

And note that using the same ISP as the previous occupant has no bearing on the lead time to get broadband service.

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Discussion topic: Account (Sky broadband)

Account (Sky broadband)

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