Account Query / Broadband

[JECR]

Hi

I travel with work and being away can be difficult to resolve issues.  I did phone your Contact no but was advised to contact this.

How simple a process would it be to transfer the account name to another family member and not lose broadband connection.

I appreciate you may regard this as a new contract but my family members in the house and would appreciate it to be straightforward.

[daveNOS]

@JECR You cannot transfer the account, you would have to cancel and the family member would have to sign up in their name, a short time without a connection is almost inevitable.

Please be aware the forum is not Sky customer support, it is a customer helps customer forum.