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Discussion topic: Access blocked to work websites & Global Protect VPN since last week? issues are with SKY broadband

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This message was authored by Ba_Lamb90 This message was authored by: Ba_Lamb90

Re: Access blocked to work websites & Global Protect VPN since last week? issues are with SKY br

@Addie15  could I get an invite to the chat too please? @Chrisee escalated my issue a couple of posts back but I've not heard anything.
I am also unable to connect  via VPN

 

thank you

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Access blocked to work websites & Global Protect VPN since last week? issues are with SKY br

Posted by a Sky employee

Thanks for escalating this. We’ve sent Ba_Lamb90 an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Ba_Lamb90 This message was authored by: Ba_Lamb90

Re: Access blocked to work websites & Global Protect VPN since last week? issues are with SKY br

@Lisa-P1987 The chat isnt working - its says Ive reached the maximum messages I can send .. but I haven't sent any?

This message was authored by Highlinder This message was authored by: Highlinder

Re: Access blocked to work websites & Global Protect VPN since last week? issues are with SKY br

Posted by a Superuser, not a Sky employee. Find out more

@Ba_Lamb90  Are you using the chat that pops up or private chat where you message the person?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by Ba_Lamb90 This message was authored by: Ba_Lamb90

Re: Access blocked to work websites & Global Protect VPN since last week? issues are with SKY br

@Highlinder  I followed a link from the message centre in my account 🤷‍♀️

This message was authored by Highlinder This message was authored by: Highlinder

Re: Access blocked to work websites & Global Protect VPN since last week? issues are with SKY br

Posted by a Superuser, not a Sky employee. Find out more

@Ba_Lamb90  Can you see a pop up chat from Sky on the left-hand side of your screen?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by Chrisee This message was authored by: Chrisee

Re: Access blocked to work websites & Global Protect VPN since last week? issues are with SKY br

Posted by a Superuser, not a Sky employee. Find out more

@Ba_Lamb90 there should be a brightly coloured chat icon on the forum page use that to initiate a chat this system uses the forum software.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Ba_Lamb90 This message was authored by: Ba_Lamb90

Re: Access blocked to work websites & Global Protect VPN since last week? issues are with SKY br

Thanks.. got it now 👍😊

This message was authored by Ba_Lamb90 This message was authored by: Ba_Lamb90

Re: Access blocked to work websites & Global Protect VPN since last week? issues are with SKY br

My issue has been fixed 😁

My IT Team have installed a new VPN software on my Laptop and it's all working as it should again.

 

Thanks to everyone who helped me 🤗

This message was authored by Torio1 This message was authored by: Torio1

Re: Access blocked to work websites & Global Protect VPN since last week? issues are with SKY br

Hi - this is a really helpful thread. I've had the same issue with work laptop not connecting to VPN or certain websites. This is the same for my wife as well (separate companies, separate laptops). Started about 6 weeks ago and we were sent a new router which resolved the issue until this week when it started again. We've since been sent another new router which has not made any difference. We just have a standard black router - Sky Q Hub. Any advice / help would be gratefully received!

This message was authored by Tooleyn This message was authored by: Tooleyn

Re: Access blocked to work websites & Global Protect VPN since last week? issues are with SKY br

I am in the same boat.  Any help greatly appreciated.

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