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Discussion topic: 6th September engineer install ultrafast broadband at my property but it is not giving full cover

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This message was authored by Farha This message was authored by: Farha

6th September engineer install ultrafast broadband at my property but it is not giving full cover

6th September engineer install ultrafast broadband at my property but it is not giving full cover
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: 6th September engineer install ultrafast broadband at my property but it is not giving full c

Posted by a Superuser, not a Sky employee. Find out more

@Farha 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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