01 Feb 2024 06:27 PM
Had sky broadband installed today.
The 5ghz is incredibly slow. My phone is currently reporting a down speed of 0.26.
I've tried restarting the HUB 6 but still slow.
Any advice on how to speed this up? It seems to be affecting the Stream in the living room as it keeps saying there is a technical fault when trying to play live TV. However the stream in the Bedroom is working just fine.
12 Feb 2024 11:18 AM
I don't seem have a Maintenance Page on the Gateway to find those Stats.
I've solved the issue for now by just disabling the 5ghz
12 Feb 2024 11:37 AMPosted by a Superuser, not a Sky employee. Find out more
@mtucker1 pretty pointless having a hub6 which is the SR213 Wifi Max hub without the 5GHz band given that is essential for wifi 6.. Depending in where you are in the country only some 5GHz channels are usable due to radar and other licensed users having priority. I found my SR213 took 24 hours to optimise the 5GHz signal which is currently using ch149. Restarting the hub with 5GHz enabled should force it to find the best band for your home.
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