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Discussion topic: 5 days without internet since activation date

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This message was authored by Craig+Anthony1 This message was authored by: Craig+Anthony1

5 days without internet since activation date

Hi All, 

 

It's been 5 days since my activation date and still no internet. I havent received any information on when an engineer will be available, the notification just says awaiting a time and date. 

 

Has anyone else had this issue? If so, how was it resolved? 

 

Thanks,


Best Answers
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: 5 days without internet since activation date

Posted by a Superuser, not a Sky employee. Find out more

@Craig+Anthony1 

 

You would need to call sky on 150 from a sky landline or sky mobile or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.2
Remove all the full stops

 

And ask for the Order Recovery team

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

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All Replies

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: 5 days without internet since activation date

Posted by a Superuser, not a Sky employee. Find out more

@Craig+Anthony1 

 

You would need to call sky on 150 from a sky landline or sky mobile or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.2
Remove all the full stops

 

And ask for the Order Recovery team

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Reply

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