3rd party router with sky Fibre ont box Ireland

[C.Ryan]

I have recently upgraded to the ftth broadband and have a tp-link Archer AX55 router. 
looking at the details you provided for Ireland I am having difficulty in trying to connect. Any help would be hugely appreciated. 

Many thanks in advance. 

[moloneyr]

Hi there, tha is for your info this will help others. I have the Asus rapture gtac-5300 and I am looking to set it up as the home router. Quick question will this affect the VoIP sky phone?

This worked flawlessly in the UK with virgin but have not tried it with sky broadband ire yet

[cookiemonsteruk]

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@moloneyr wrote:

Hi there, tha is for your info this will help others. I have the Asus rapture gtac-5300 and I am looking to set it up as the home router. Quick question will this affect the VoIP sky phone?

This worked flawlessly in the UK with virgin but have not tried it with sky broadband ire yet

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@moloneyr 

Unless you run the asus in access point mode in conjunction with the sky hub in front of it then you will lose sky internet calls 

[TimmyBGood]

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@moloneyr wrote:

Quick question will this affect the VoIP sky phone?

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As @cookiemonsteruk indicates, 'Sky Talk Internet Calls'  requires a Sky Hub to be used because the handset (or DECT base station) has to be plugged into the 'phone' port on its rear: this accesses a built-in ATA which converts analogue telephony to VOIP.  The software configuration and authentication required for this Sky service is otherwise unpublished / unknown and so cannot be input to other VOIP hardware or a router with a similar port (which are anyway pretty rare).

[C.Ryan]

Update on my modem issue. Well I got it working at last. Third party router installed but wasn't connecting with internet. Went through the settings and eventually through trial and error got the connection to work. Weird as it may seem it worked when I selected Singapore as the option rather than Ireland. But hey I have way better range and speed results than the sky router. It's an awful shame that I got no help from the broadband support team on the phone. 
regards

[C.Ryan]

Would this require the sky hub to be the router or can it be the phone can be plugged into the sky router when the router is used as an extension while having the third party router as the main router. 

[TimmyBGood]

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@C.Ryan wrote:

can it be the phone can be plugged into the sky router when the router is used as an extension while having the third party router as the main router. 

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Try it and see?

My guess would be it won't work, but I don't recall any definitive posts either way.

[moloneyr]

Thanks, I am currently trying to set my sky broadband in to modem mode via dchp off in lam settings and assigning the Asus as a DMZ. So far no internet is being picked up on the Asus it's strange as this worked yesterday when I was testing.

[TimmyBGood]

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@moloneyr wrote:

 I am currently trying to set my sky broadband in to modem mode via dchp off in lam settings

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That's still not a 'modem mode': Sky Hubs always route  traffic between WAN and LAN/WLAN interfaces and there's no way to switch that off.  Acting as a Dynamic Host Configuration Protocol server is a different function unrelated to routing.

[moloneyr]

I have the Asus assigning IP and dcho disabled on the sky router. Now looks like I have a diall tone on the bt phone but it can't receive calls. Need a land line but don't want the stock sky router 

[TimmyBGood]

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@moloneyr wrote:

 Need a land line but don't want the stock sky router 

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There's no known way of achieving that.

Well actually, there is, but it involves subscription to a 'real' VOIP service and abandoning Sky Talk Internet Calls.

[Daithi+S]

@cookiemonsteruk 

Thank you for the details on how to connect your router directly to the ONT for Sky FTTH. 

I have filled in these details and managed to get the connection working. 😁
However, doing a Speed test directly on the router it is returning <500Mb down. This would be ideal if I didn't have a GB line and was expecting closer to the 900Mb. 

I have a Ubiquiti Unifi Dream Router with the latest updates applied and the following is the settings that I have selected. Is there something I am missing? 

(I wasn't able to find anywhere to set the MTU)

[cookiemonsteruk]

@Daithi+S 

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@Daithi+S wrote:

@cookiemonsteruk 

Thank you for the details on how to connect your router directly to the ONT for Sky FTTH. 

I have filled in these details and managed to get the connection working. 😁
However, doing a Speed test directly on the router it is returning <500Mb down. This would be ideal if I didn't have a GB line and was expecting closer to the 900Mb. 

I have a Ubiquiti Unifi Dream Router with the latest updates applied and the following is the settings that I have selected. Is there something I am missing? 

(I wasn't able to find anywhere to set the MTU)

 Dhcp

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What is in your qos tag drop down settings?

Try enabling upnp

Try enabling dhcpv6 at the bottom

Other than that i can't see anything wrong

@mae-3 anything else you can add?

[jamesn123]

@Aidan+364 

Make sure QoS & Packet filtering are disabled

[mae-3]

@cookiemonsteruk 

Everything is fine with the settings for connecting to a Sky PPPoE connecting in ROI.