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This discussion topic is read only Discussion topic: waived charges

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Avatar for Evajka
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This message was authored by: Evajka

Message posted on ‎10 May 2022 12:16 PM

waived charges

Hello,

on 25/04, i was promised (over the phone) that my monthly charges would be waived due to me not getting the minimum contracted broadband speed. looking at my bills (previous and future), this doesn't seem to be happening. anything i should do to rectify this? 

Thank you

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎10 May 2022 12:18 PM

Re: waived charges

Posted by a Superuser, not a Sky employee. Find out more

This is something you would need to take up with Sky again, give them the date and time you phoned previously so they can listen what was said to you if they need to.

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