This discussion topic is read only This discussion topic has been answered Discussion topic: temporary move

This message was authored by: paulapuds · ‎15 Jun 2022

hi we are moving into temporary accomadation can i put my account on hold as it already has sky

This message was authored by: Daniel0210 · ‎15 Jun 2022

Sky don't freeze subscriptions so you would probably have to cancel but ring Sky and discuss your options. It may be worth you reducing your subscription to the bare minimum (if you can) to reduce bills if you don't want to cancel.

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This message was authored by: Daniel0210 · ‎15 Jun 2022

@paulapuds

Sky don't freeze subscriptions so you would probably have to cancel but ring Sky and discuss your options. It may be worth you reducing your subscription to the bare minimum (if you can) to reduce bills if you don't want to cancel.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: daveNOS · ‎15 Jun 2022

@paulapuds Sky don't allow accounts to be put on hold, you will either have to cancel or keep on paying.

Be aware though if you are within a minimum term Sky may notvallow you to cancel.

This message was authored by: SKY1992bf · ‎15 Jun 2022

@paulapuds As per @Daniel0210 and @daveNOS your other option is to downgrade to the basic package providing your not in contract for the services you cancel

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