This discussion topic is read only Discussion topic: sim activation

This message was authored by: Amanda+McLaughlin · ‎17 Dec 2021

Hi i have purchased 2 additional mobile phones. i am fiding it hard to activate the phone, it keeps on saying there is an error.

This message was authored by: GD1 · ‎17 Dec 2021

@Amanda+McLaughlin I would give Sky a call to resolve this.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎17 Dec 2021

You don;'t activate the phone you activate the sim that comes with it so have you tried a different web browser if this is what you are using or even tried via the MySky app ?

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This discussion topic is read only Discussion topic: sim activation

sim activation

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