my sky q has now gone off no network at all tried everything,

[Suzanne.F]

Main sky box now been off all day with no network tried everything, tried moving the HDMI wire now can't get back on to change that, rang but they couldn't do anything, turned all off and on still nothing

[oldfella]

---

@Suzanne.F wrote:

Main sky box now been off all day with no network tried everything, tried moving the HDMI wire now can't get back on to change that, rang but they couldn't do anything, turned all off and on still nothing

---

Looks like you need an Engineer visit @Suzanne.F 

[Suzanne.F]

@oldfella thank you did ring said might need a new sky box,

[oldfella]

---

@Suzanne.F wrote:

@oldfella thank you did ring said might need a new sky box,

---

Check right through to the end of the following link @Suzanne.F 

https://www.sky.com/help/articles/sky-q-box-wont-turn-on?