engineer did not attend appointment

[gggeof]

Hello 

I had arranged for an engineer to visit my house today. Problem with no phone line and slow broadband.

took time off work waited for engineer to visit - did not arrive. very frustrating

No contact from Sky or Openreach apart from lots of text messages confirming they will visit?

[Lisa-P1987 · Accepted solution]

Hi there, I will escalate this to our community chat for you. Please look out for an email or blue chat bubble. We look forward to speaking to you. 

[Greenfingers001]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂