cancel broadband and sky

[Alan+wants+to+can]

Ive been onto sky 4 times in the last 7 days to cancel 2 accounts. Managed to cancel one last friday and rand sat to cancel the other. Due to a tech issue their side this couldnt be done but was informed that at 1630 i would recieve a call to do so. If not that would be Monday at 10;30.

Its now midday and havnt recieved anything.

What can I do to cancel this ?

Im sick of the ordeal that ive encountered and will never again use sky as a provider.

Im apparetly a "loyal customer" since 2006.......................loyalty means very little.

[Daniel0210]

@Alan+wants+to+can 
You haven't said which one you managed to cancel. If you still haven't cancelled your TV, this link should help https://www.sky.com/help/articles/cancel-sky-tv 
In the UK it should include a Message Us option between 0900-1930.
Be aware you probably won’t be able to cancel your TV contract if you are still in a minimum term deal.
If cancelling involves returning any loaned equipment keep your proof of posting safe.

[Alan+wants+to+can]

I managed to cancel 1 account,  but I've another TV and broadband account I want to shut down.

I dont have time to be sitting around for 1 hour waiting to get an answer.

They said they would ring and didn't fulfil the obligation.....

Its disgraceful behaviour.

[caesarome]

If you want to call them then quieter times are around 7am or after 9pm, there is also the messaging service which although is slower they should be able to help.

[Thompson20009]

Hope my cancellation will go okay and just got another letter about another price rise. Just ridiculous. I would rather not watch any sport not more as we are all being ripped off.

[Mark39]

Like their competitors, Sky increase prices once per year.