This discussion topic is read only Discussion topic: broadband order issue

This message was authored by: MLOC · ‎25 Feb 2022

ordered broadband yesterday, recieved email today saying problem with my order and to contact them. I rang the number but all that lead to was an SMS asking me to log in to sky.com/fixtv but couldnt see any problems. How do i speak to someone to find out what the problem is with my order.

This message was authored by: Highlinder · ‎25 Feb 2022

@MLOCWhen you call the number does it ask you what the nature of the call is? If it does say " Technical ", let them send you a TXT, but DO NOT hang up evern is asked to do so. You should then be put in the queue for an advisor.

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This message was authored by: Skull+Treaty · ‎25 Feb 2022

* edit, missed @Highlinder post

* * * * * * * * * * * * * * * * * * "Sometimes, the only choices you have are bad ones, but you still have to choose"

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This discussion topic is read only Discussion topic: broadband order issue

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