Yet another increase in my DD payments

[Bazza+T]

I am appauled with a number of DD increases and I am finding it difficult to accept.. Being a pensioner a TV is my only form of pleasure ( minus your increase in adverts) and you are now pricing me out of my enjoyment. I am already restricted in what I can watch as you reduced my bill 2 years ago and cut the stations I was able to tune into. Surely you should have a tarriff for persons over 65. I await your reply with interest

[caesarome]

We are all customers here @Bazza+T so you are not talking to Sky.

What has probably happened is a discount you had on your account has now come to an end so now is the time to contact Sky again to see if they will offer you a further reduction for the next 12/18 months. 

There are a few ways to do this including using a messaging service as you can see via the Yes button at the bottom of this page:

https://www.sky.com/help/articles/cancel-sky-tv

So select "Yes I still need help".

[Mark39]

You're asking other customers here.

Apart from incidentals like purchases from the Sky Store and calls if you have a phone package,  your bill only increases as a result of the annual price rise in April, or a discount offer ending. Sounds like you probably need to speak to Sky about a new discount deal.

[reiver]

I have same problem with constant increase to DD.  Tried to get Sky to give me penalty figure so that I can cancel them altogether but they tell e they can't do that.Asked them what would happen if I died and was told my relatives would have to pay. My contract ends Sept 2022 which is now in my diary for cancellation,and then Sky can get S.  

[Bazza+T]

I am not happy with Sky, the rates increase and so does the extra time adverts show their ugly heads. A repeat of a 30 minute programme increases to 45 minutes with Sky to incorporate these adverts. When the box dies that is it. Wanted to just cancel my DD on my online bank a/c but my wife likes repeats they constantly show. Cannot even emigrate as Australia are taking anybody in for the foreseeable future. Lifes a **bleep** sometimes.

[TimmyBGood]

@Bazza+T 

Advertising time is controlled by Ofcom.

https://www.ofcom.org.uk/__data/assets/pdf_file/0020/16328/rules.pdf 

https://www.ofcom.org.uk/__data/assets/pdf_file/0021/19083/advertising_minutage.pdf 

[TechmanagerMal]

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@reiver wrote:

I have same problem with constant increase to DD.  Tried to get Sky to give me penalty figure so that I can cancel them altogether but they tell e they can't do that.Asked them what would happen if I died and was told my relatives would have to pay. My contract ends Sept 2022 which is now in my diary for cancellation,and then Sky can get S.  

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• This is what you should have been told IMO - Charges for ending your Sky contract early | Sky Help | Sky.com

[Mark39]

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@Bazza+T wrote:

Wanted to just cancel my DD on my online bank a/c...

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Thay would be unwise. Cancelling your direct debit doesn't cancel your Sky contract, and they'll chase you for the debt, which will involve you in additional charges.

[SKY1992bf]

@TechmanagerMal  @reiver  termination charges may not be applicable here as the latest terms and conditions explicitly states that you cannot cancel during a minimum term 

so my advice @reiver would be to check the terms and conditions you were sent when you signed up if they say otherwise you could contact sky again pointing this out 

[TechmanagerMal]

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@SKY1992bf wrote:

@TechmanagerMal  @reiver  termination charges may not be applicable here as the latest terms and conditions explicitly states that you cannot cancel during a minimum term 

so my advice @reiver would be to check the terms and conditions you were sent when you signed up if they say otherwise you could contact sky again pointing this out 

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• Thanks for that I hadn't realised there was a clause to that effect, must read the small print.

[Number+81]

I'm a landlord - I have a single property bought with a mortgage, providing an affordable home to a couple of sharers. I wouldn't touch Sky myself, I'm happy with Freeview but the tenants wanted Sky and I thought the rent + shared bills would cover the subscription. Hahahahaha. £55 a month is going up to £72 with sneaky expiry of introductory offfers and what look like lots of duplication in the package they sold me. I'm going to ask Sky for a reduction/consolidation but I'll have to ask the tenants to increase the rent or limit their Sky options.

[Mark39]

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@Number+81 wrote:

£55 a month is going up to £72 with sneaky expiry of introductory offfers.....

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Sky confirm to you at sign up how long your discount lasts. Don't see anything 'sneaky' about it.

[caesarome]

You would have been told how long the minimum term was when you placed an order for this at the price you were paying so this really should have been a surprise that your price was increasing.

[PandJ2020]

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@Number+81 wrote:

 is going up to £72 with sneaky expiry of introductory offfers

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It's so sneaky they usually tell you at the start of the contract.