Wishing to cancel my subscription

[Chollom]

Finding it very cumbersome to cancel my TV subscription.  I can't find an online option and 45 minute waiting time for helpline.  Grateful for advice.  Thanks

[GD1]

@Chollom   You can use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.


If you don't see the Contact options on the link above make sure java script is enabled on your browser.

[Daniel0210]

@Chollom 

In addition, you need to give the required notice of 31 days. In the UK it should include a Message Us option between 0900-1930.
Be aware you probably won’t be able to cancel your TV contract if you are still in a minimum term deal.
If you’re totally cancelling your TV subscription keep your proof of posting of loaned equipment very safe.