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This message was authored by: Singingstacey

Message posted on ‎07 Jun 2021 01:18 PM

Wifi

My wifi signal has been going in and out over the past few months

When I try to watch Disney + etc and Sky Go on my phone I have to turn on the 4G for it to work sometimes. How can I  get through to sky please? 

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Avatar for cookiemonsteruk
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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎07 Jun 2021 01:19 PM

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Singingstacey 

 

Contact sky on 150 from your landline
0333-7591-018 from any other phone

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎07 Jun 2021 01:26 PM

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Singingstacey 

 

Possible option to upgrade to broadband boost @ £5 pm extra if you can't get at least 3Mbps in every room

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎07 Jun 2021 01:28 PM

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Singingstacey 

 

By the way you'll need to request mesh boosters seperately

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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