WiFi issue

[Uddin]

the WiFi is being very slow and bad, all the light are green however the internet is just too slow

[jamesn123]

@Uddin 

Please post your router stats

[KVet79]

I have the same issue. My speed has dropped from around 60MPS to 9MPS. I'd appreciate any help here. My stats are below. 

[cookiemonsteruk]

@KVet79 

What is your guaranteed minimum speed ?

With a previous stated speed of 60Mbps then 9Mbps should be below however your line attenuation would appear to make that unattainable.

Can you run tests from your my sky app and post the details in more about your connection

[cookiemonsteruk]

@KVet79 

Additionally if you enter your full postal address below and post the full table it would give us a better understanding of the capabilities of your line

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

[KVet79]

Thanks for getting back to me. My guarantee is 59 MPS and I was pretty much getting that for about a year. I have an engineer visiting next week, they claim they can't find a fault with the line.  Here are the details for my address. Many thanks again. 

[cookiemonsteruk]

@KVet79 

The image will need to be moderated before we can see it

[cookiemonsteruk]

@KVet79 

I haven't a clue whats happening. You'll have to wait to find out what openreach say if indeed they can

[KVet79]

Thanks CookieMonster.