We had a power cut now our sky mini box does not have a light displaying

[Wendy+Wickens]

We had a power cut. The sky mini box has no light on the front. Tried unplugging etc- no light. Tried all the solutions on here- no light. 

So basically a box in our room that we cannot get to come back online. 

[oldfella]

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@Wendy+Wickens wrote:

We had a power cut. The sky mini box has no light on the front. Tried unplugging etc- no light. Tried all the solutions on here- no light. 

So basically a box in our room that we cannot get to come back online. 

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Hi @Wendy+Wickens 

Work through the following link.

If you cannot solve your issue you should have an option to replace the box

https://www.sky.com/help/diagnostics/sky-q-stuck-on-standby/check-your-remote 

[bob1234]

@Wendy+WickensCheck that the socket you have the mini box has mains power on to it, if it has it looks as though the box has failed so call Sky.