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Discussion topic: We cannot use certain apps on our phones as broadband

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Trish017
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We cannot use certain apps on our phones as broadband

‎21 Mar 2022 05:32 PM

We cannot use a few apps on our phones as they think we are out the country or are blocked by the broadband for some reason?

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caesarome
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Re: We cannot use certain apps on our phones as broadband

‎21 Mar 2022 07:37 PM

Posted by a Superuser, not a Sky employee. Find out more

Who is your broadband provider and if the apps on a device connected to a Wifi connection have you tried turning your broadband router off then turning it back on again after 5 minutes.

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: We cannot use certain apps on our phones as broadband

‎21 Mar 2022 07:37 PM

Posted by a Superuser, not a Sky employee. Find out more

Who is your broadband provider and if the apps on a device connected to a Wifi connection have you tried turning your broadband router off then turning it back on again after 5 minutes.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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twilight+princess
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Re: We cannot use certain apps on our phones as broadband

‎21 Mar 2022 07:43 PM

Posted by a Superuser, not a Sky employee. Find out more

Does you phone have any virtual private network?

Is the phone Android or iOS? Is it running the latest OS?

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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Trish017
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Re: We cannot use certain apps on our phones as broadband

‎21 Mar 2022 09:10 PM

Thank you all sorted

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