Utra HD added to my account.

[Mr+N+Pocock]

I have just spoken to an advisor re my Sky account just to confirm things. I was told that I would be offered a Sky kids package and an Ultra HD Netflix package. I said I dont have an ultra hd tv and no children in the house. Therefore I would like to turn down the offer. The advisor said that I had to take the offer and after 2 months I would be charged an extra £10 per month. I am confused about this, not that it takes much!

How can I be forced to take packages that I dont want?

[Mark39]

You don't have to accept any offer if it doesn't suit you.

[SDR]

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@Mr+N+Pocock wrote:

I have just spoken to an advisor re my Sky account just to confirm things. I was told that I would be offered a Sky kids package and an Ultra HD Netflix package. I said I dont have an ultra hd tv and no children in the house. Therefore I would like to turn down the offer. The advisor said that I had to take the offer and after 2 months I would be charged an extra £10 per month. I am confused about this, not that it takes much!

How can I be forced to take packages that I dont want?

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That doesn't sound right at all. Phone them back and get some clarity.