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Discussion topic: Upgrading to ultrafast Plus in the future possible?

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Monkeyboysteve
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This message was authored by Monkeyboysteve This message was authored by: Monkeyboysteve

Re: Upgrading to ultrafast Plus in the future possible?

yeah, youre right, it is G. Fast I am getting as Sky have just confirmed it, but checking back through emails it says the engineer is coming to fit an ONT in my house on Monday. so that doesn't seem to make sense as I assume that's for FTTP. 
 thats what has confused me. 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Upgrading to ultrafast Plus in the future possible?

Posted by a Superuser, not a Sky employee. Find out more

@cookiemonsteruk wrote:

@TimmyBGood 

 

The main concensus i'm trying to get to is move from from g.fast to fttp whilst in contract with g.fast


That wont happen unless an upgrade order to a faster speed is placed

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Monkeyboysteve
Topic Author
This message was authored by Monkeyboysteve This message was authored by: Monkeyboysteve

Re: Upgrading to ultrafast Plus in the future possible?

I know it won't happen automatically, I wondered if it could happen at all, or if I had to wait till I finished my contract to change packages? 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Upgrading to ultrafast Plus in the future possible?

Posted by a Superuser, not a Sky employee. Find out more

@jamesn123 

 

@Monkeyboysteve states looking at ultrafast plus

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Upgrading to ultrafast Plus in the future possible?

Posted by a Superuser, not a Sky employee. Find out more

@Monkeyboysteve 

If Ultrafast plus (FTTP) becomes available to you, which at the moment it isnt. Then Sky would simply let you upgrade to the faster speed as with any in contract upgrade. No need to wait the 18 months. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Upgrading to ultrafast Plus in the future possible?

Posted by a Superuser, not a Sky employee. Find out more

@Monkeyboysteve 

 

When that link i gave you shows wbc fttp available then you would need to contact sky for the fttp ultrafast 500Mbps

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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