This discussion topic is read only This discussion topic has been answered Discussion topic: Upgrade

This message was authored by: Stevie1 · ‎12 Oct 2021

I need to get in touch with sky to upgrade my package... I'd prefer live chat, but app just takes me round in circles... what's the best way to contact

This message was authored by: SKY1992bf · ‎12 Oct 2021

@Stevie1 Use a contact option on this link (click yes I need more help at the very bottom to reveal options)

https://www.sky.com/help/articles/cancel-sky-tv#still-need-hand

although the link is about cancellation there is a messaging service that should be able to help with upgrade

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

View this Answer within the discussion

This message was authored by: GD1 · ‎12 Oct 2021

@Stevie1 You can also contact them here https://www.sky.com/help/articles/cancel-sky-tv#contact-leave There is a message us option.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: SKY1992bf · ‎12 Oct 2021

@Stevie1 Use a contact option on this link (click yes I need more help at the very bottom to reveal options)

https://www.sky.com/help/articles/cancel-sky-tv#still-need-hand

although the link is about cancellation there is a messaging service that should be able to help with upgrade

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This page has been archived

This discussion topic is read only This discussion topic has been answered Discussion topic: Upgrade

Upgrade

Re: Upgrade

All Replies

Re: Upgrade

Re: Upgrade

Was this discussion not helpful?

Search Sky Community

Start a new discussion