Update ????

[Dave+r+robbo]

Anyone know when this here update is coming out then 😂😂.

hope it's soon . 😳

[Jayboy1990]

Some point this week. 

[GD1]

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@Dave+r+robbo wrote:

Anyone know when this here update is coming out then 😂😂.

hope it's soon . 😳

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No dates have ever been published by Sky, all we know that is is coming.

[Jayboy1990]

Twitter help have said by the end of the week. 

[AUS191]

Sky exec support told me today it's been pulled. 

[Jayboy1990]

@AUS191  Again?!

[Jayboy1990]

This level of stalling is unacceptable when sky have been saying don't send back as the issues you're having are being addressed by a software update that never arrives. 

Iv now lost my right to return because Iv been hanging out for too long. I'll be taking it up with sky in my own way. 

[Dave+r+robbo]

I guess they want to get it right.

but it would help if they were to keep us informed while they take our money every month.

be helpful if the press got involved again as that seems to push em on.

[Jayboy1990]

We've been asking for ages to have transaparancy around updates but we just get blanked. It's becoming frustrating and Twitter help say one date, sky advisors on phone promise another it's getting to the point that customers sit in limbo waiting for something that may or may not come. 

[Deedee36]

I know they want to get it right and all that but we also want a working system which we are paying for,at least some kind off acknowledgment from the powers that be of what they are working on behind the scenes to fix would be some sort of hope going forward,or maybe they have discovered the more they try to fix the more then end up breaking 

[GD1]

The powers that be have never published details on fixes or when they will happen, this is the same with Sky Q.  They never did this in the early days of Q and Glass is no different in that respect.

[Jayboy1990]

But sky employee posted once in this forum when the flickering update was due. So I think it causes confusion maybe 🤔 

[GD1]

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@Jayboy1990 wrote:

But sky employee posted once in this forum when the flickering update was due. So I think it causes confusion maybe 🤔 

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Yes with an update, but they never post future releases and what exactly it will fix.  Nor have they ever confirmed dates for releases.

[Jayboy1990]

@GD1  Yes. Sorry, you are correct they don't do release notes. 

The epg website was always very helpful and a shame when it stopped, but as I understand it was just a member of the public that did it as a hobby. 

[GD1]

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@Jayboy1990 wrote:

@GD1  Yes. Sorry, you are correct they don't do release notes. 

The epg website was always very helpful and a shame when it stopped, but as I understand it was just a member of the public that did it as a hobby. 

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Yep and always after the public release 🙂