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This discussion topic is read only Discussion topic: Unexpected Bill Increase

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Avatar for Shane1503
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This message was authored by: Shane1503

Message posted on ‎01 Apr 2022 08:04 PM

Unexpected Bill Increase

Hi,

 

I've just noticed April's payment is now £46.50 compared to £43 last month, and I haven't been in my current contract all that long. I haven't received any notifications behind this sudden increase so would like to know why this is happening and why I wasn't notified in advance.

 

Cheers

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎01 Apr 2022 08:06 PM

Re: Unexpected Bill Increase

Posted by a Superuser, not a Sky employee. Find out more

There was a price rise on 1st April for everyone which might be what this is, are your future bills also showing they will be £46.50 because if so then that is what this is.

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This message was authored by: SKY1992bf

Message posted on ‎01 Apr 2022 08:07 PM

Re: Unexpected Bill Increase

Posted by a Superuser, not a Sky employee. Find out more

@Shane1503  It'll be the annual price increase which affects everyone, you should have received a letter/email(check spam/junk folders) between February 16th and March 25th


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This message was authored by: Shane1503

Message posted on ‎01 Apr 2022 08:08 PM

Re: Unexpected Bill Increase

Yes they re showing the increase going forward, normally I get notified of any increases but not this time

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This message was authored by: Shane1503

Message posted on ‎01 Apr 2022 08:09 PM

Re: Unexpected Bill Increase

Nope, nothing unfortunately

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This message was authored by: caesarome

Message posted on ‎01 Apr 2022 08:17 PM

Re: Unexpected Bill Increase

Posted by a Superuser, not a Sky employee. Find out more

If you weren't sent an email about this increase then you should have received it by letter.

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Message posted on ‎12 May 2022 08:01 AM

Re: Unexpected Bill Increase

Same here no notification , typical laziness of sky , cant wait for contract to end 

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Message posted on ‎12 May 2022 11:10 AM

Re: Unexpected Bill Increase

Posted by a Superuser, not a Sky employee. Find out more

@Corporate+greed 

Have you checked your email spam folder in case it landed there? Annual price increases happen (not surprisingly) each April in the UK.


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