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This message was authored by: Kll982

Unable to remove thumbnail picture

I have a new sky q box for tv but am unable to remove thumbnail (inset) picture in top left. How do I get to full screen please. I've tried everything 


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This message was authored by: oldfella Answer

Re: Unable to remove thumbnail picture

Posted by a Superuser, not a Sky employee. Find out more

@Kll982 wrote:

I understand thank you but if Sky want any feedback - I think that it's a bad idea. I have trouble avoiding the football scores when I turn the tv on and would much prefer not to have the small screen on show 


Hi @Kll982 

When you turn the TV on with the standby button after a very brief pause, press the Dismiss button (left of Home button)

By the time the Q box comes on it will be on full screen last channel.

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This message was authored by: lettice

Re: Unable to remove thumbnail picture

Posted by a Superuser, not a Sky employee. Find out more

If you are talking about navigating from the Sky Q home screen to watching live TV, hit the Back key on your remote located next to the Home button.

It might be worth having a read of the Sky Q help pages online for all the remote functions and by clicking on the link under Your buttons, all  explained here;
Using my remote | Sky Help | Sky.com

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This message was authored by: Kll982

Re: Unable to remove thumbnail picture

Thank you for your help 

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This message was authored by: Kll982

Re: Unable to remove thumbnail picture

I understand thank you but if Sky want any feedback - I think that it's a bad idea. I have trouble avoiding the football scores when I turn the tv on and would much prefer not to have the small screen on show 

This message was authored by: TimmyBGood

Re: Unable to remove thumbnail picture

Posted by a Superuser, not a Sky employee. Find out more

@Kll982 wrote:

and would much prefer not to have the small screen on show 


That's been a fairly frequent comment since Q was lauched in 2016, but Sky have been disinclined to change it so far, which I'd suggest makes it fairly unlikely now.

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This message was authored by: oldfella Answer

Re: Unable to remove thumbnail picture

Posted by a Superuser, not a Sky employee. Find out more

@Kll982 wrote:

I understand thank you but if Sky want any feedback - I think that it's a bad idea. I have trouble avoiding the football scores when I turn the tv on and would much prefer not to have the small screen on show 


Hi @Kll982 

When you turn the TV on with the standby button after a very brief pause, press the Dismiss button (left of Home button)

By the time the Q box comes on it will be on full screen last channel.

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