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Discussion topic: Two accounts after taking SKY broadband
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Message posted on 23 May 2022 05:13 PM
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Two accounts after taking SKY broadband
I have for many years had sky mobile and sky tv on the same account. I've now added sky broadband, but it has been put on a different account number. I found this out my phoning sky. It appears there is no way of merging the accounts. So when I log in to my sky internet account or use the mysky app I never see the broadband. I have read that you cannot have 2 sky accounts at the same address, but I have. Any ideas how this can be solved.. That is see all my sky in one place.!!
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Message posted on 23 May 2022 05:15 PM
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Re: Two accounts after taking SKY broadband
@Rayin+benfleet wrote:
I have read that you cannot have 2 sky accounts at the same address
Two Sky television accounts.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 23 May 2022 05:19 PM
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Re: Two accounts after taking SKY broadband
As @TimmyBGood has said you can not have two television accounts at the same address but your services with TV, Broadband and phone can be on the same account but as broadband was put on a different account then isn't anyway around this I'm afraid other than cancelling and once that has happened to start again by ordering via the same accout as your TV and phone is on.
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