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Discussion topic: The pin is broken in the back of my Sky box so TVLink connection doesn't work

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This message was authored by Gary+Hanson This message was authored by: Gary+Hanson

The pin is broken in the back of my Sky box so TVLink connection doesn't work

How can I get a replacement Sky HD+ box so that I can use TVLink again?  I don't want Sky Q at this stage and don't have the Sky Protect insurance

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: The pin is broken in the back of my Sky box so TVLink connection doesn't work

Posted by a Superuser, not a Sky employee. Find out more

As a temporary measure you cpuod use the RF1 socket instead of RF2, but ypu won't be able to remotely control your Sky box.

 

Sky will replace the box for their usual callout fee of £65. Alternatively you could source your own used replacement via ebay etc probably at less cost. Look for a DRX890 or DRX895 model. The ones with a W or WL suffix (e.g. DRX890WL) are the most recent.

 

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