Text messages

[JonnyGrave]

Any solutions here? This has been happening for a few weeks for me now 😞

[AnnetteFrance]

Hi, I've also been having problems sending/receiving texts. Spent ages searching the Internet for an answer... I didn't find a solution! However, through trial and error, if I turn off 4g I can send and receive text messages.

[TWhittle]

Exactly the same issue for me since the day I switched to sky. I have today ordered a new sim as that's all the help section recommended but I can't see it working as it's been like this since day 1.

[Christiner1]

This happened to me and I fixed it, reply if you need to know how 

[GrazerH]

Hi - can you let me know how you fixed this as I am having the same problems with my iPhone saying it is not sending texts. 

[Christiner1]

This is just what I did, not saying it will work for everyone but I have an iPhone 7 I think (don't judge)

I went to settings and messages. There are a few toggle on/off buttons for (send sms when iMessage unavailable) toggle off then on

above there is a toggle for accounts linked to send iMessages, probably has your iTunes email and phone no etc. toggle off then back on.

Come out altogether. Toggle airplane mode on then off.

Delete a bunch of old texts, I had hundreds!!!

And a final refresher by switching off then on (good old sky hack there)

restart and go back to your txts and see if they send. Hope that works for anyone having issues, if it doesn't... throw it in the bin. 

[GrazerH]

Thanks - will give it a go. 

[Manolo62]

Hi @ZK2connects I had the same problem and saw your post while trying to figure this out: I initialised my phone before porting the number from my old network over to Sky. If you have done the same do the following - Settings/Messages/iMessage/xAddressess

you will see the original number that came with the SIM card change to the ported number - For me this solved the problem.

[willg989]

Manola 62... That worked for me, thanks very much

[Jojo240712]

Please confirm how you fixed the inability to send SMS messages from your new phone

[Jojo240712]

@Christiner1 please can you share the fix for failed sms  thanks 

[63johnw]

Hi @Jojo240712  if you read up a few posts there are two solutions described. 

One other thing to check is go to settings, phone, my number and check the correct number is stored there, if not then update it then exit and reboot your phone. 

[Yekiel]

Many thanks foe this recommendation! @Manolo62

I just switched from Three to Sky 2 days ago and haven't been able to send text messages since - I had a Sky number first which was then changed to my existing number. However, in settings both numbers showed and were activated. When trying to send failed message again it gave me the option to try again or try again with Primary. Anyone else having that issue: deactivate the old number and any email addresses you don't use and it will solve the issue! 

Settings/Messages/iMessage -> deactivate what's not needed.

[Jojo240712]

If you have transferred your old number to this new SIM. Go to settings and check that your telephone number is correct.