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This message was authored by: Losgar

Message posted on ‎29 Oct 2021 04:55 PM

Technical Fault with BBC1

When watching BBC1 , if I try to pause or rewind, it tells me that there is a techical fault.

 

Also, for any recordings of a BBC1 programme, I can only watch the recording in its entirety, I can't fast forward, rewind or pause the recording, if I do, it says that there is a technical fault, and go backs to the very beginning of the recording.

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This message was authored by: GD1

Message posted on ‎29 Oct 2021 05:05 PM - last edited: ‎29 Oct 2021 05:07 PM

Re: Technical Fault with BBC1

Posted by a Superuser, not a Sky employee. Find out more

@Losgar  You also posted this here https://helpforum.sky.com/t5/Sky/Technical-Fault-with-BBC1/m-p/3815342#M124529

 

Not sure why you have posted in both the Sky+ & Sky Q forum?

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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Message posted on ‎29 Oct 2021 05:11 PM

Re: Technical Fault with BBC1

Posted by a Superuser, not a Sky employee. Find out more

@GD1 

The customer is a Sky Q customer so it belongs here, the other thread has been deleted. 

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This message was authored by: Laing1

Message posted on ‎29 Oct 2021 05:12 PM

Re: Technical Fault with BBC1

Posted by a Superuser, not a Sky employee. Find out more
@Losgar wrote:

When watching BBC1 , if I try to pause or rewind, it tells me that there is a techical fault.

 

Also, for any recordings of a BBC1 programme, I can only watch the recording in its entirety, I can't fast forward, rewind or pause the recording, if I do, it says that there is a technical fault, and go backs to the very beginning of the recording.

@Losgar Have you tried rebooting your box ie

unplug your box from the wall for 30 seconds
then
plug it back in again
and
follow the onscreen instructions


I may be a Sky Superuser but I am still just a Sky customer

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