Talk with someone about my bill

[Toits]

Hi I need to talk with someone about sorting my bill .I have had a very stressful time as just moved then hubby whose not a well person ended in hospital on top so that gave us added fuel bill aswell going twice a day visit.hence I failed to pay my bill.i am worrying about it not being paid as I suffer mental health issues too I would really appreciate if someone could ring me to speak about my bill from this month I'm OK it's just what I owe now .plz can someone help me asap.

[Daniel0210]

@Toits 
You aren’t addressing Sky Customer Services here. This is primarily a customer helps customer forum and there will be no automatic contact from Sky.

If you have a continuous payment set up (Direct Debit or Card) and it fails on the normal due date, Sky will try again 10 calendar days later. If that also fails an automated process starts whereby your services start being restricted. We’ve been told that Skys Customer Service agents can’t stop that automated process.
We’ve also been told Sky don’t allow payment plans (except on a legitimately closed account) or promises to pay.

If you don’t have a continuous payment setup and you don’t pay by the due date your services are likely to be restricted quite promptly.

If your services end up being restricted you will have to pay what you owe in full before they are reinstated.