Storm damage to phone line

[Norm0406]

Hi 

Yesterday's storm damage has brought down telephone line have no land phone or broadband connection. 

Can you help

Norman Devlin..

[Highlinder]

@Norm0406  Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

[Chrisee]

@Norm0406 Openreach will repair line damage but it msy take sometime as their crews will be very busy after a major storm so there is little you can do but report the line issue to Sky and wait. To help you report the fault I am escalating your post to Sky who should invite you ontoo a private chat session on the forum where a hat button should appear.