The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
13 Oct 2022 06:35 AM
Hello I want contact someone but cannot call so is there a live chat? I used it before but currently I tried to look for it but it is no longer available (uk)
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
13 Oct 2022 07:58 AM
Posted by a Superuser, not a Sky employee. Find out moreThere is a live chat service, but it's not suitable for all purposes. If you can you tell us why you want to speak to Sky, we can advise you.
13 Oct 2022 09:20 AM
It's some questions about the bills and I want a private chat so I can freely discuss them please
13 Oct 2022 11:34 AM
Posted by a Superuser, not a Sky employee. Find out moreThere's a messaging service you can find via the still need help button at the bottom of this page. It takes several seconds to populate.
Note it's not a synchronous live chat service. Replies from Sky won't be instant, and it's probably not the best way to have a protracted to and fro conversation: https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...
A phone conversation would likely be a much better way to deal with your query, unless you have general questions that we can help with here.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.