Soundbox Optical stopped working

[Imogen10]

The problem with mine seems to have fixed itself. Very strange. 

[mike+simmonds]

Hi @Graeme 

With your difficulty, do you have an optical cable out of your TV and in to the Soundbox 

If that's the setup - prior to plugging the optical cable in to the TV - are you seeing the little red light coming out of the TV optical output socket ?

Also - Is the optical output still definitely selected in your TV settings ? 

[NickyPom]

Just to update everyone - I've tried EVERYTHING and no luck. 

I get 2 seconds of sound through the optical and then it cuts off.

Bizzare

[Graeme]

Hi,

My new optical cable connects from the tv to the soundbox. It's always worked until a month ago. Mine is exactly the same, get sound for 1-2 seconds then nothing. If anyone gets a fix then I'd appreciate if you can post it.

I'll contact Sky to see what they say. but it's good to know it's not just me having this problem.

Thanks

Graeme

[Rich80100]

Ok, finally been able to get sound through the tv optical cable to the Sky Soundbox (from the Sony Bravia AF9 tv). Easy fix in the end. On the tv, go to settings - Sound - Audio output. The "digital audio output" volume is defaulted to Minimim, just change this slider to maximum! After doing this sound through the optical channel works fine without reverting back to tv speakers. Hope this helps!

[Graeme]

@Rich80100 - you legend, that worked!! Thank you very much for posting this fix!!!