Hi, I feel I was slightly misled when renewing my contract a couple of months ago. I was quoted a certain price after removing some services and looking for a better deal and was happy with the quoted price, but upon looking further once it was done I then saw that the offer was only valid for the first month of the 18 month contract. After then it went back to the normal price that you can just get from the main site. I should have checked upon receiving my paperwork, but the agent on the phone made it sound like that new monthly fee would be for the duration of the contract and certainly wasn't clear.
Has anyone else experienced this? I've never had this happen before and always been treated fairly in the past.
Thanks.
