The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
06 Apr 2022 10:50 AM
I want to downgrade as I can't cancel my contract
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
06 Apr 2022 10:51 AM
Posted by a Superuser, not a Sky employee. Find out more
@Claxt wrote:I want to downgrade as I can't cancel my contract
@Claxt to do that you will have to call Sky.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Say 'technical' when prompted, stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
06 Apr 2022 10:54 AM
Posted by a Superuser, not a Sky employee. Find out more@Claxt You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
On the link provided (In the UK) it should include a Message Us option between 0900-1930.
You can also call on 150 from a Sky Mobile or Sky Talk line
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
If you don't see the Contact options on the link above make sure java script is enabled on your browser.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.