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Discussion topic: Sky q stuck on stand

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Kelseyb
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Sky q stuck on stand

‎17 Feb 2022 05:18 PM

My sky Q box has been stuck on stand by mode all day we have tried to follow the instructions to rebot but no luck! 

 

 

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Laing1
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Re: Sky q stuck on stand

‎17 Feb 2022 05:20 PM

Posted by a Superuser, not a Sky employee. Find out more
@Kelseyb wrote:

My sky Q box has been stuck on stand by mode all day we have tried to follow the instructions to rebot but no luck! 

 

 

@Kelseyb have you tried unplugging it from the wall socket for half an hour then plugging it back in ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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