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Discussion topic: Sky q mini box stuck with red standby light and not working

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This message was authored by natalie-chapman This message was authored by: natalie-chapman

Sky q mini box stuck with red standby light and not working

The box powers up,  no signal sent to TV,  red standby light on,  reset button held at back with no change,  also standby button held down with no change. Tried unplugging and leaving for 5 mins, then tried all again with no luck.  

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky q mini box stuck with red standby light and not working

Posted by a Sky employee

Hi natalie-chapman

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
This message was authored by Mitz63 This message was authored by: Mitz63

Re: Sky q mini box stuck with red standby light and not working

I have unplugged, reset and now have the red light on but it is stuck on standby, I have on my tv =  LG No Signal , I just can't get it to work , tried everything I have read about and still nothing. 🤬. 

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