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This discussion topic is read only This discussion topic has been answered Discussion topic: Sky mini box

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This message was authored by: Claire2468

Sky mini box

I have just received my sky q mini box and i cant find no Disney + on it can some one tell me why


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This message was authored by: nigea99 Answer

Re: Sky mini box

Posted by a Superuser, not a Sky employee. Find out more

Hi @Claire2468 

 

Chances are that the software & apps are not fully up to date - to check & refresh if needed follow this link:

 

Software/Apps Update 

 

Please be aware the step to refresh the Software often takes 2 or 3 attempts  even though it may appear to work it sometimes refreshes the old software (The latest version is Q150 & you need Q140 or later)

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This message was authored by: nigea99 Answer

Re: Sky mini box

Posted by a Superuser, not a Sky employee. Find out more

Hi @Claire2468 

 

Chances are that the software & apps are not fully up to date - to check & refresh if needed follow this link:

 

Software/Apps Update 

 

Please be aware the step to refresh the Software often takes 2 or 3 attempts  even though it may appear to work it sometimes refreshes the old software (The latest version is Q150 & you need Q140 or later)

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This message was authored by: Claire2468

Re: Sky mini box

Thanks very much I have updated and I have them all on 

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