Sky hub terrible wifi with ultrafast, ok LAN.

[nicky15]

We have recently changed to Sky Ultrafast from BT 50mps FTTP. The speed to the hub is excelent but the wifi is pathetic - we can't get more than 2m away before the speed drops by about 80% or drops out completely. I can't move the phone far from the hub as we need to plug the phone into the hub. Our old router, a netgear D700 happily supplied the whole house with speeds of 50mps by wifi and I could use a wifi extender in the garden room 20m away. The equipemt from Sky won't reach that far so we have had to buy Powerline extenders. I would happily through the hub in the bin and revert to our old router but I can't find the broadband settings to set it up and we also need to be able to plug the phone in as BT have decommisioned the copper phone lines in this area. 4 days ago Sky promised a 'Wifi engineer' visit but today they have said this is not a service they provide. Is this just an issue with the router we have or is it a generic problem and if so, how can Sky keep providing this rubbish, it really isn't fit for purpose. I do not see why we should pay to get something (wifi guarantee) to solve an issue that was not a problem before we switched. I have a cat 7 cable between the Openreach modem on the router, I have changed the wifi channels to reduce interference, the router is on a shelf, not in a cupboard and other than the modem and the phone, there is no other technology around it.

[TimmyBGood]

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@nicky15 wrote:

I would happily through the hub in the bin and revert to our old router but I can't find the broadband settings to set it up and we also need to be able to plug the phone in as BT have decommisioned the copper phone lines in this area.  

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Settings for broadband authentication itself are widely available, including in repeated posts in this forum.  Unfortunately there's no known way of getting Sky Talk on VOIP through a non-Sky router as the configuration required for that hasn't been uncovered.

[Chrisee]

@nicky15 the Sky SR203 hub should have better wifi signal than you are seeing as it uses wifi5. Locally my unit offers wifi speeds over 700Mb/s dropping to 300Mb/s 2 rooms away so something is wrong. However no ISP router is that good including Sky's. 

I am not familiar with your "D700" and cannot see the specs online as all links go to the D7000. However if it can be configured to run in access point mode you could turn off the wifi on the Sky hub and connect the 2 by ethernet. I doubt that your D700 will link to the ONT directly but you can try Sky use DHCPv4 option 61 with a standard log in of Anything@skydsl and a password of any random string.