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Discussion topic: Sky go extra gone

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Kev1388
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Re: Sky go extra gone

‎19 Mar 2022 10:34 AM

I'm sky VIP diamond and was told we'd still have sky go extra due to this. Despite the message on my PlayStation saying I needed sky go extra to watch I was able to download a show on to my iPad. Very confused. 

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Lisa-P1987
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Re: Sky go extra gone

‎19 Mar 2022 11:49 AM

Posted by a Sky employee

Thank you for escalating this. We have now sent Greenockian an invite to chat 🙂

Thanks

Lisa - Sky Tech Team Expert
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caesarome
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Re: Sky go extra gone

‎19 Mar 2022 12:06 PM

Posted by a Superuser, not a Sky employee. Find out more
@Kev1388 wrote:

I'm sky VIP diamond and was told we'd still have sky go extra due to this. Despite the message on my PlayStation saying I needed sky go extra to watch I was able to download a show on to my iPad. Very confused. 

Can you add Sky Go Extra as a reward via Sky VIP @Kev1388 as you have replied to my earlier post about this as you should qualify for it.

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Kev1388
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Re: Sky go extra gone

‎19 Mar 2022 01:36 PM

Unfortunately I'm not seeing it as an option when I scroll down my sky VIP benefits in the My Sky app or the website. Is there a way I can message sky or am I best to call? 

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caesarome
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Re: Sky go extra gone

‎19 Mar 2022 01:46 PM

Posted by a Superuser, not a Sky employee. Find out more

You would be best of calling about this.

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Lisa-P1987
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Re: Sky go extra gone

‎21 Mar 2022 01:03 PM

Posted by a Sky employee

Update – We are still looking to help you Kev1388. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

Thanks

Lisa - Sky Tech Team Expert
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