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This discussion topic is read only Discussion topic: Sky glass say my subsription has ended

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This message was authored by: Andy131268

Message posted on ‎01 Dec 2021 08:03 AM

Sky glass say my subsription has ended

Trying to watch sky news on my sky glass and a message displays i dont have subscription

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This message was authored by: Chrisee

Message posted on ‎01 Dec 2021 08:08 AM

Re: Sky glass say my subsription has ended

Posted by a Superuser, not a Sky employee. Find out more

@Andy131268 unplug the TV for 30 seconds then reconnect it as that may clear the error.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Andy131268

Message posted on ‎01 Dec 2021 08:11 AM

Re: Sky glass say my subsription has ended

Cant keep doing that, why does it happen

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This message was authored by: Chrisee

Message posted on ‎01 Dec 2021 08:16 AM

Re: Sky glass say my subsription has ended

Posted by a Superuser, not a Sky employee. Find out more

@Andy131268 if it is hapoening repeatedly call Sky but I have never had that fault myself. Reboots clear memory glitches which is why they are the first line of most support scripts. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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