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This discussion topic is read only Discussion topic: Sky box does not anymore

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This message was authored by: Rudi+W

Message posted on ‎28 Aug 2021 08:36 PM

Sky box does not anymore

From not being able to assess my apps to the box not working to the remote not woroking. replaced batteries, resest the box and turned all off an on. nothing is working anymore

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This message was authored by: GD1

Message posted on ‎28 Aug 2021 08:44 PM

Re: Sky box does not anymore

Posted by a Superuser, not a Sky employee. Find out more

@Rudi+W  Does your box power up at all, can you see a red light?  Can you see a green light when you press the remote?

 

If you ciould priovide more clear details on what the box is actually doing the forum can advise https://www.sky.com/help/articles/sky-q-box-wont-turn-on-v2

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Rudi+W

Message posted on ‎28 Aug 2021 09:29 PM

Re: Sky box does not anymore

i've now updated the box software. its is pretty hard to find. glad im not IT literate. feel pity for people who are no IT specialist..

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