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05 Nov 2021 05:16 PM
The middle light on my Sky booster does not turn green meaning that it does not connect to the Sky Hub. When i move it next to the sky Hub it connects perfectly but when i move it away into a previously working position, it does not work, so i get no wifi to the rest of the house.
I tried most of the advice on here such as resetting it or connecting it to a close area then moving it to the desired location.
If anyone can respond with anything that worked for them it would be very much appreciated.
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05 Nov 2021 05:29 PM
Posted by a Superuser, not a Sky employee. Find out moreClearly WiFi conditons have changed within your environment and the booster now cant connect to the hub as far away as it did before. You've proved that by saying it works fine closer to the router.
Best thing you can try to do is change the Wifi channel on the hub
07 Nov 2021 01:04 PM
Can you explain how to do this and explain how this would help my situation because i have bever changed the channel on my hub before??
Thank you for responding so quickly!!!
07 Nov 2021 05:38 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Dumdum0998
See here
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