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Discussion topic: Sky a states it is not connected to internet but mini is but not receiving signal from a box

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This message was authored by mariadarbyshire This message was authored by: mariadarbyshire

Sky a states it is not connected to internet but mini is but not receiving signal from a box

I have tested internet from hub after turning off all equipment the sky a the internet tv and all other items I can watch tv but not able as it states to connect to internet on sky a I have checked mini and it states that it is co to internet but does. To have any signal from a box 

 

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This message was authored by GD1 This message was authored by: GD1

Re: Sky a states it is not connected to internet but mini is but not receiving signal from a box

Posted by a Superuser, not a Sky employee. Find out more

@mariadarbyshire  Apologies but your post is a bit difficult to follow, which box is stating no internet?  Main Q or Mini?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


mariadarbyshire
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This message was authored by mariadarbyshire This message was authored by: mariadarbyshire

Re: Sky a states it is not connected to internet but mini is but not receiving signal from a box

Sorry if not too clear it is the main box

 

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