This discussion topic is read only This discussion topic has been answered Discussion topic: Sky VIP Welcome Gift issue

This message was authored by: IAlanXI · ‎16 Jun 2020

Hey,

New customer to Sky here, received my box and it's all installed fine, signed up to VIP and am trying to redeem the free movie gift.

Now, my issue is on the Sky Q box menu the movies only show rental fees. When I login to Sky Store it shows the Buy button and the 0 euro price - however, It says my address is not valid and I'm unable to purchase.

Anyone have this issue? Can my address be fixed on the system so that I can purchase movies?

Regards,

Alan

This message was authored by: caesarome · ‎16 Jun 2020

You would need to contact Sky Store support about this and there are a few ways to do this as you can see here:

https://www.skystore.com/help/contact-us

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This message was authored by: caesarome · ‎16 Jun 2020

You would need to contact Sky Store support about this and there are a few ways to do this as you can see here:

https://www.skystore.com/help/contact-us

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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