Sky Q set up for garden room

[PeteLFC77]

Hi,

I have sky Q with two sky Q minis, one of which I'm looking to relocate to my garden room. 

I have BT as my ISP, my Main box is connected by wifi to the BT router, and the minis current connected by wifi to the main box. 

the garden room is definitely too far for the mini to connect to the sky q main box. I have two cat6 cables running from the house to the garden room - can I use one of these to connect the mini, would this work?

Thanks in advance!

Pete 

[bob1234]

@PeteLFC77Yes plug one end into the main box and the other into the mini box.

[PeteLFC77]

Thanks Bob! I was hoping I could connect the mini to the router, but it needs to be the main Q box? 

will I be ok for Netflix etc on the mini down there, I will have wifi available down there. 

thanks again,

pete

[nigea99]

hi @PeteLFC77 as you are with BT then you can't just connect the mini to the router leaving the main connected by wifi but you can connect both the main & mini  to the router (or an unmanaged switch) 

(or as @bob1234 says connect them directly) 

BTW Netflix on the mini uses the connection that the mini has

[PeteLFC77]

Thanks, that makes sense - I'll connect to the main box. Really appreciate the help!

pete 

[PeteLFC77]

Connecting one mini directly won't cause any issues to my other mini that's by Wifi in the bedroom?

[bob1234]

@PeteLFC77No you can mix and match WiFi and Ethernet.

[PeteLFC77]

Hi all, I have now run the cat 6 from my main box to my mini and I've got newtflix and apps working and can see the tv planner but all channels say programme unavailable if I try to watch. Have I missed something?

thanks

Petw

[nigea99]

hi @PeteLFC77 I suggest you try a power down reset of your main box :

Use the remote to place it into standby mode

 Then remove the power to it (either switch off at mains or remove the power plug)

 Wait at least 30s

 Then re-apply the power & wait for it to fully restart - this may take a few minutes.

[PeteLFC77]

Thanks I'll give it a try. Is it a possible issue that the mini box is my parents spare? Are they locked to stop me borrowing it?

thanks

pete

[nigea99]

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@PeteLFC77 wrote:

Thanks I'll give it a try. Is it a possible issue that the mini box is my parents spare? Are they locked to stop me borrowing it?

thanks

pete

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I think that might be a problem. 

I don;t know for sure but I think they are linked to the account viewing card

[bob1234]

@PeteLFC77Very likely, I don't know how they know if they are being used at a different address to the one stated (T&Cs) say it should not be used somewhere else. If it has been blocked it probably will not work anywhere now.

[PeteLFC77]

I didn't even think it would be an issue, looking at it now would make sense. guess I'll be buying one from Sky. 

cheers

pete